Our Opening Hours:
Mon – Fri – 8:00am - 5:00pm
Sat – 8:00am - 12:30pm
Sun – 8:00am - 10:30am
Bank Holidays – Please call in advance to check.
If you're hiring a vehicle, we ask that you arrive at least half an hour before we close, to allow time to complete the necessary paperwork. Please note that a minimum of 7 days hire is required for all Christmas reservations.
The driver must hold a FULL DRIVING LICENCE for a minimum of 2 years
1) You must bring either:
One-time passcodes: any UK driving licence holders hiring a vehicle must use 'Share My Driving Licence', the online service from the DVLA, for validation of their driving record. To view and create a one-time passcode the driver should go to www.gov.uk/view-driving-licence where you will be asked to submit your:
If you have no access to the internet and cannot generate a share my driver record code, please call the DVLA on 0300 083 0013 (standard rate number)
2) Two additional proofs of address: utility bill, bank statement or similar: no more than 3 months old, must be in the HIRER'S name.
3) Credit or Debit card to pay for the rental; we accept Visa and Master Card, which MUST be in the HIRER'S name. We do not accept Solo, Electron, AMEX or pre-paid cards, nor do we accept cash or cheques.
This depends on what categories are on your driving licence. Everybody should have the entitlement to drive vehicles up to 3500kg GVW with up to 8 passenger seats apart from those holding a provisional licence.
If you've misplaced your licence, please contact our Rental Team to discuss your options.
Driving licences must be in English, have an English translation or be supported by an International Driving Licence. Due to restrictions with our insurer we are only able to hire to persons from the UK & Commonwealth, the EU, Australia, New Zealand, South Africa, USA and Canada. If you are not from any of these countries then please contact us in advance of your intended rental date so we can check with our insurer.
Go to our Insurance Page to see details about our vehicle insurance policy and waivers.
Generally, we do not require a deposit however, this is based on you having a full and clean driving licence with no points, endorsements or disqualifications and being able to provide satisfactory evidence of your permanent UK address. If you are not a UK resident you will be required to provide a deposit that is equal to the insurance excess.
Our vehicles are supplied on a like for like basis. You are required to return the vehicle in the same condition and to the same fuel level as you found it. We do not offer refunds for excess fuel.
Call the local Police immediately and then call us on 01403 241010 with your Crime Reference Number.
The prices quoted include unlimited mileage (subject to fair usage)
Yes. Due to terms of our insurance we have the following restrictions in place.
In the UK, you will be covered either by the manufacturer’s standard warranty breakdown cover or, if that cover has expired, by our own breakdown cover. If you have a breakdown, you must let us know immediately on 01403 241010 – we will contact the relevant breakdown provider and arrange repair of the vehicle.
We will ensure that tyres are in suitable condition when we hand over the vehicle to you. As with your own vehicle, you are responsible for checking tyre pressures and condition regularly, e.g every week. We will pay for any tyres which need replacing due to wear (though not for tyres which have been damaged).
Oil & Water
As with your own vehicle, you are responsible for checking and maintaining the fluid levels (oil, water, brakes, Power Assisted Steering) on a regular basis, i.e. every few days. You will be liable for any damage caused by any omission to check these items.